Privacy Policy

This policy explains how North Shore House Painters ("we", "us") collects, uses and protects personal information submitted through this website. It applies to visitors to this site and to people who submit an enquiry or quote request.

Information we collect

When you submit the quote form or contact us directly, we may collect:

• Your name, phone number and email address
• Your suburb or postcode and property type
• Details about the project you're enquiring about, including any photos you choose to upload
• Your preferred contact method and timeframe

We also collect standard technical information automatically when you browse this site (such as pages viewed and general device/browser information), and, only if analytics is enabled with an appropriate consent mechanism, aggregated usage statistics.

How we use this information

We use the information you provide to:

• Respond to your enquiry and prepare a quote
• Contact you about your project by your preferred method
• Keep records relevant to work we carry out, if you engage us

We do not sell your personal information.

Who we share it with

Quote form submissions are processed by a third-party form provider (to be confirmed — see the "Quote form" section of README.md) solely to deliver your enquiry to us. We don't share your information with any other third party except where required by law.

Cookies and analytics

This site does not load any analytics or tracking script unless a measurement ID has been configured and an appropriate consent mechanism is in place. See BUSINESS_DETAILS_REQUIRED.mdfor current status.

Data retention

We keep enquiry information for as long as reasonably necessary to respond to your enquiry and, if you engage us, for as long as needed for the work and any applicable record-keeping obligations.

Your rights

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below.

This policy is a plain-language draft and has not yet been reviewed by a legal professional — see BUSINESS_DETAILS_REQUIRED.md for what still needs confirming before launch.